Privacy Policy

We at OnlineCRF LLC referred to along as “we”, “us” and “our”, have made this approach to illustrate our commitment to ensuring the protection of your data privacy. This Privacy Policy applies to individual data we get through our website (the site). We respect and value our user`s privacy, therefore the aim of this notice is to explain the sorts of individual data we get and how we may use the data, with whom we may share it. Moreover, we depict the measures we take to defend the data and tell you how to contact us regarding our protection measures.

The data we collect

These are all types of individual information collected or submitted on our site, such as Contact data (your name, e-mail address and phone number), personal data you provide our site, your position, data regarding information about your company or organization, including the location and website URL (website address).

Usage of your personal data

We store the individual information you provide us within a secure way to make sure that using our site is efficient, convenient and easy for each of our users. It will help us track down your interests and inquiries to provide you with content that might be relevant and topical to you.
We may as well use the data we collect for showcasing or other authentic commerce purposes.

Purposes for using your information

Information about you may be used for the following purposes:

Personal data processing and storage time

We will not store your data longer than it is necessary to fulfill the purpose for which they are processed or to comply with the statutory requirements.

To determine the appropriate storage period, we identify the nature and category of personal data, the purposes for which we process them, and if we can achieve purpose through other means. The criteria we use to determine data retention periods for personal data includes retention in accordance with legal and regulatory requirements. We may retain and use your information in order to comply with our legal obligations, resolve disputes and prevent abuse.

General information collection when you visit our website

We can collect information about your use of our site through the use of cookies and other tracking technologies.
This information is processed in particular for ensuring a smooth use and trouble-free connection of the site, evaluation of system security and stability as well as for other administrative purposes.

Cookies

We use Cookies on our website. This means our site collects certain standard information which your browser sends to our website.
Cookies are small, often encrypted text files, located in your browser directories. They are used to help you navigate website efficiently, perform certain functions and cannot be used to start programs or to transmit viruses to a computer.
We automatically collect certain data (server log files), such as embedded web links, information your device, browser type, the operating system used, your connection to the internet, information about your IP address, including referring URL, date/time stamps, and related data, the material viewed, the time and date that you accessed the site, the address of the website from which you arrived at the site and similar information, which may be associated with information about your use of our site.
Most browser software can be set to reject all cookies, including third party cookies. However, if you choose to reject our cookies, your ability to access and use the site will be limited. If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.
To learn more about cookies, please visit http://www.allaboutcookies.org/.

Google Analytics Service

This website uses Google Analytics, a web analytics service provided by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, referred to along as "Google". Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website, including your IP address, will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can exercise choices regarding the use of cookies from Google Analytics and prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the Google Analytics Opt-out Browser Add-on by going to https://tools.google.com/dlpage/gaoptout?hl=en.

Hotjar Analysis Service

This website uses the Hotjar analysis service, provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe.
Hotjar is a tool that reveals the online behavior of users on our site. It gives us the "big picture" of how to improve our site's user experience and performance/conversion rates.
Hotjar assigns all visitors a unique identifier (User ID) based on browser fingerprinting technology. The User ID is not meant to track the complete journey of individual users. It shows us how visitors use our site overall, not what individual visitors are doing during each visit to the site.
Every user can stop the Hotjar tool being used with the help of a "Do not track header", meaning that no data about the visit to the respective website is recorded. This involves a setting that all standard browsers support in the latest versions. For this purpose, your browser sends a request to Hotjar asking to disable the tracking of the respective user. If you use our website with different browsers/computers, you must set up the "Do not track header" for each of these browsers/computers.
Detailed instructions with information about your browser can be found at https://www.hotjar.com/opt-out.
Hotjar is commit to the General Data Protection Regulation (GDPR): https://www.hotjar.com/legal/compliance/gdpr-commitment.
Privacy policy of Hotjar: https://www.hotjar.com/legal/policies/privacy.

Other software tools and technologies we use on our website

Web beacons/tracking tags is a software technology, which helps us to track what content on our site is effective and to provide the most relevant services to you. Web beacons are small graphics with a unique identifier, which are used to track the online activity of Internet users. Web beacons or similar technologies are used for a number of purposes, including the count of visitors on our site, user navigation monitoring on the site, monitoring of emails that were opened, articles or links views. That allows us to collect similar information for security and fraud detection purposes.

Embedded scripts technology is employed on our site by us and service providers. This is a programming code that is designed to collect information about your interactions with our site, such as the links you click on. The code is temporarily downloaded onto your computer or other device and is deactivated or deleted when you disconnect from the site.

Heatmaps/behavior visualization is a software tool for visitor interaction and user behavior analysis on our website. It helps us to understand what users want, care about and do on our site by visually representing clicks, taps and scrolling behavior.

Clickstream behavior is a function that is already incorporated in most browsers. This tool includes information about the pages you view and the links you click. These tools help make your visit to our website easier, more efficient, and more valuable by providing you with a customized experience and recognizing you when you return.

Scroll heatmaps function makes it easy to find out which section of our website attracts the most visitors. With scroll heatmaps, we can see how far our visitors scroll down, and what percentage of them leaves the page without performing any action so that we can optimize the position of our elements based on the visitors' behavior.

Visitor Recordings allow us to understand how visitors are interacting with our site, what they see and to eliminate guesswork. By seeing visitor’s clicks, taps and mouse movements we can identify usability issues on the fly and issues they encounter.
This tool is designed to give us a holistic understanding of our visitors’ experience, so we can identify common issues and opportunities for improvement.
Location-identifying technologies such as GPS (global positioning systems) software, geo-filtering and other location-aware technologies locate you, or make assumptions about your location in order to deliver or restrict content based on your location.

Script libraries applied in order to analyze and optimize our website. We use script libraries and font libraries such as Google Web Fonts on our website. This allows the correct presentation of our content and cross-browser graphical appearance.

Google Web Fonts are transferred to your browser’s cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.
In case if you want to know more about Google Web Fonts you can follow to https://www.google.com/webfonts/.

Pure Chat

In order to make the communication with our users more convenient and to improve the quality of site usability, we use PureChat platform by Pure Chat Inc., 13835 N Northsight Blvd Suite 205 Scottsdale AZ, 85260.
PureChat platform provides a live chat software solution and gives us the possibility to get in touch with the users faster and more directly and to process their requests as they expect to. Using PureChat we can send messages to our users via chat, email, SMS or push-messages in accordance with the law. PureChat allows us to gather contact information via an interface.
PureChat is compliant with the General Data Protection Regulation (GDPR): https://purechat.com/gdpr.
Privacy policy of PureChat: https://purechat.com/privacy.

Email communications and newsletter

We can send you our newsletter or comparable information by email to the email address you provided us in appropriate forms this site, on the basis of your expressly given consent. The provision of your personal data is voluntary, solely on the basis of your consent.
If you do not wish to receive a particular type of email communication from us, you may unsubscribe at any time by requesting to us by the email.

Contact form

Contact forms are used by our site to make it easier for you to contact us. By sending email us or using Contact forms such as "Contact us form", "Application form" or "Subscribe form" on this site, please give us your voluntary consent for the purpose of contacting us. Your valid email address is required for this purpose. We will use it to assign the request and then reply to it. The specification of further data is optional. The information you provide will be stored for the purpose of processing your inquiry and for possible follow-up questions.

Sharing your information with third parties and exceptions of sharing

Information about your use our site may be shared to certain types of persons in charge such as third-party technical service providers, hosting providers or to our Data Processors.
These third parties may have access to, or process personal data as part of providing those services for us.
Under no circumstances will the data we collect be passed on to third parties without your consent.

Except for what is depicted above, there are occasions when we are going to use or unveil your individual information, but only if it proves to be absolutely necessary:

Security of information

For safe storage of your personal data, we have implemented appropriate technical and organizational security measures to protect the personal data that have under our control from unauthorized access, use, disclosure, and accidental loss.
When you enter your personal information, we encrypt the transmission of that information or use SSL connections (secure socket layer) technology via HTTPS (hypertext transfer protocol secure).
We will comply with GDPR requirements providing adequate protection for the transfer of personal data to third parties, in particular, we enter into the standard contractual clauses approved by the European Commission. By submitting your personal data, you agree to this transfer, storing and processing.

hildren's Privacy

Our website is intended for general business audiences and not for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we obtain knowledge that we have collected or received Children’s Personal Information without parental consent, we will delete or destroy such data as soon as reasonably possible. If you believe we have collected Children’s Personal Information, please contact us via the contact information at the end of this Privacy Policy.

Your choice and control of information

You may choose to update, supplement or delete the personal information that you provided us at any time. We will be happy to correct or delete them at your request, provided that there are no legal storage obligations to the contrary. In addition, you can request from us information on your personal data that we collect and process at any time through your request to us.
Following your request, we will delete your personal information from our active databases and where feasible from our back-up database. Note that we may maintain certain de-identified information about you for internal business purposes including analytics and reporting.
To ensure the safety of the database of personal data, we use services that allow us to store databases in the data processing centers of our Data Processors.

Data protection law

We are the Data Controller of your personal information. In order to provide our site use to you, we can transfer your personal information to our Data Processors for it storing and processing in accordance with this Privacy Policy. We will take reasonable steps to protect your personal information.
You have all the rights according to the provisions of the (EU) 2016/679 Regulation (https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32016R0679&from=EN) and, generally, of the relative European and national legislation.
You may request information about our disclosures of certain categories of personal information to third parties in the preceding calendar year. You can submit such request to us.
We are considerate towards ensuring your rights established by GDPR. If you want to know which of your personal data we process, you can request from us this information at any time. You can find the list of data we must provide you in Articles 13 and 14 of the GDPR at https://gdpr-info.eu/.
Thus, when applying you must state your specific requirements, so we could legitimately consider your request and provide a response.
We will process your request in the shortest possible time, but at the same time please remember that it is a complex process to provide you a full and legitimate answer in relation to your personal data, that can take up to a month.

Privacy Policy changes

We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. We reserve the right to modify this Privacy Policy and if we make any material changes to this Privacy Policy, we will notify you by email or by means of a notice on the site before the change becoming effective.

Contacting us

If you have general questions about our site, contact Users Support at support@onlinecrf.com.
For questions about this Privacy Policy or how your personal information may be used when you use the site, please contact by email at privacy@onlinecrf.com.

All your questions in written form should be sent to:
OnlineCRF LLC
Privacy Office
Wita-Stwosha 16, 50-148,
Wroclaw, Poland

Phone: +487 171 660 44

Effective date: May 25, 2018